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FAQ

Explore our frequently asked questions and feel free to contact us if your question is not answered here!


What are your vaccination/health requirements?

For daycare, boarding, and grooming services, we request proof of the following at least 7 days prior to a visit:

  • Rabies, Distemper, Parvovirus
  • Bordetella and the Flu vaccine are optional and should be discussed with your veterinarian. If you choose to vaccinate for Bordetella and or Flu, we prefer that all dogs receive the vaccine(s) at least 10 days prior to their boarding or daycare reservation.
  • Puppies (typically 12 weeks of age or older) must have completed a minimum of 2 rounds of Distemper/Parvo boosters prior to daycare and boarding. They must have received their Rabies by 5 months.
  • Dogs on a Holistic Care Plan must provide annual written documentation from your veterinarian such as titers testing.
  • Your dog must be on flea and heartworm preventive.

Does my dog have to be spayed or neutered?

Yes, in order to participate in group play your dog must be spayed or neutered if over 1 year.


What are your hours?

Office Hours
Monday-Friday: 7am-6pm
Weekends: 7am-10am & 4pm-6pm

Holiday hours may vary, so please call for updates.


How do I become a client? 

To get started, please register as a new client. If you are interested in daycare or boarding services, we will also need you to send us your dog's vaccination records and schedule an assessment day.


What occurs during the day care assessment day? 

We want your dog to have a 100% positive experience with us from day one. We want them to leave emotionally better than when they arrived. It is best for your dog to stay through and experience our nap times and rotations. After a rest period, your dog will rejoin his group.

Your dog is required to spend a minimum of 5 hours with us for their assessment. The assessments are completed by appointment only Monday-Friday at 10am. We begin with a meet and greet with our trained staff members. Your dog will be introduced in a calm environment one by one with other dogs. As your dog becomes comfortable, we will introduce more dogs and bring them into the main action. If your dog is fearful or anxious, we will not continue with the assessment at that moment. Often times going back into the group in the afternoon is a plus for being less fearful. If they are still being shy or fearful, we will recommend your dog attending doggie daycare twice a week for 30 days minimum for confidence building.

A detailed report with observations and recommendations of scheduled play will be provided upon pick up.


Can I call to check on my dog? 

Absolutely! Feel free to call anytime. Additionally, make sure to ask us about the Members Only Facebook Group in addition to our main Facebook or Instagram pages for all of the daily photos and videos! You will see how much fun your dog is having.


What if my dog doesn’t like his first day of daycare? 

Dogs that are new to daycare typically need an adjustment period. This can vary per dog. We recommend at least 8 days within a 4 week period in order to get comfortable. The more often your dog experiences daycare, the better. If your dog absolutely decides daycare is not the choice for him, then we can arrange private in-home dog walking or pet sitting.


Do I need reservations to attend doggie daycare? 

Yes! Due to the high demand of our daycare program, reservations are requested at least 2-4 weeks in advance as we must ensure every dog has their own rest spot. For last minute reservations, you are welcome to contact us to check availability.


What happens if my dog becomes ill or injured while at daycare or during an overnight stay? 

If we suspect your dog is ill, we will remove them from the play areas immediately and put them in quarantine and contact you or your emergency contacts listed in your Gingr profile. If a dog is injured, we will tend to the injury as quickly as possible and if necessary, we will take your dog immediately to a veterinarian. We will try to accommodate your requested veterinarian; however, we reserve the right to choose a local vet of our choice.


Do the dogs ever fight during daycare? 

All dogs that attend Dog Tired are processed through an extensive application and assessment screening process. However, fights can occasionally occur. Your dog may encounter minor scrapes from rough play. We want to encourage balanced behavior for the pack. A dog who repeatedly fights is not a good candidate for daycare.

Our Services Providing individualized care from head to paw, at one of our locations or in the comfort of your own home.
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Award-Winning Care You Can Trust Since 2009
We are focused on staff training and ongoing education in order to provide the best experience for you and your pet. Our team is trained through Pet Tech CPR & First Aid, PACCC, The Dog Gurus, and more. We're proud to be Charleston's "top choice" for pet care.
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Pet Sitting (843) 408-1033
Hours Mon - Fri: 7am-6pm Sat - Sun: 7am-10am & 4pm-6pm
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